Language I/O

Provide multilingual support via Salesforce Chat, Case, Articles, and more

Provide multilingual support via Zendesk Chat, Tickets, and Guide

Provide multilingual support via Oracle Answer/Article, Incident, or Chat

Fast, Intelligent, Multilingual Customer Support

Global enterprises rely on Language I/O to make providing multilingual support easy and cost-efficient Our technology is designed to deliver the best-in-class translation for every use case, so that you can delight your global customers without stretching budget thin

Make global customers feel heard by speaking their language Language I/O makes it easy to respond quickly to multilingual support tickets, helping to boost CSAT and NPS scores across the board

The best translation technology

High Quality Translations for High Quality Customer Support

We aggregate the world’s leading machine translation technology and intelligently select the best engine for each conversation Then we layer our self-improving glossary on top of each translation, ensuring proper translation of slang, acronyms, misspellings, and brand- or industry-specific jargon

Conversational translation for CRMs and beyond

API Access Delivers Accurate Translations Anywhere

The same company-specific, accurate customer support translation technology available through our CRM integrations can be delivered anywhere via use of our APIs

Scale up global growth

Communicate in More Than 150 Languages

Using our technology empowers your monolingual support agents to communicate in 150+ languages, all in real time Save time and budget by using your existing team to support multilingual customers instead of hiring new agents

Ensure That Your Customer Data is Protected

You trust us with your customer data, we adhere to strict international security standards like ISO 27001 and GDPR to ensure that it stays safe We encrypt all Personally Identifiable Information (PII) ensuring that your customer data is always protected

Powerful and easy to use translation tool

“Easy and fast process of translation requests This tool makes it very easy for us to manage our translations across different websites and applications…” – Maksim D

“Language I/O’s team was great about following up & reaching out to make sure everything was working as expected ” – User in Consumer Goods

Best of both worlds

“Partnering with Language I/O (LIO) has been a fascinating experience! From first getting in touch throughout the swift and professional technical onboarding…” – Administrator in Computer Software

Ready to get started?

See how Language I/O can reduce the cost of providing multilingual customer support