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Answering Service Company

Boldr.

Ethical outsourcing firm that builds and manages customer support and back-office teams for growing businesses

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About Boldr.

Boldr. is an outsourcing company that builds and manages teams for clients around the world. It started in 2017 with the aim of making outsourcing fairer to the people who do the work, and it describes its model as balancing clients, staff careers and local communities.

Products and services

  • Managed outsourcing: Boldr runs a dedicated team that works as an extension of the client's own.
  • Global recruiting: hiring of staff in the markets where the firm operates.
  • Employer of record: Boldr acts as the legal employer for staff working for a client.
  • Onboarding and development: structured onboarding and continued career support for team members.
  • Tool flexibility: teams work in the platforms the client already uses.

Who it works with

Businesses of all sizes that want customer experience and similar teams abroad, including support for AI strategy and implementation work.

Key facts

  • Founded: 2017
  • Team: more than 1,500 people across many countries
  • Focus: community projects alongside client work

Profile written by TrustList from the business's own published information, Oct 2026.

What the business tells TrustList

Founded
2017 (9 years) evidence sent
Number of staff
1500 people evidence sent

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