89Bots.com

According to a recent poll, the average American checks their phone every 6 5 minutes, roughly 150 times a day, and never block messenger notifications It proves that users trust this communication channel and you can’t ignore using the power of chatbot automation

What is a Chatbot Agency and what benefits does it have?

When we are talking about something new – there is always a place for lack of knowledge A good decision for business – is to ask for experts help The Chatbot Agency that you choose should be a development provider in tight niche with additional expertise in sales, lead generation, customer support and marketing

"Why it's better to go to a Chatbot Agency instead of creating a chatbot by yourself?"

There are 3 main reasons for it: Chatbot Agency 89Bots will take your pain of learning chatbot platforms – save your time and money You will get the ready decision that you could tune-up in the future

Done in Best way

Chatbot agency uses all their previous experience, best practice, and save you from tonnes of beginners mistakes, lost leads, angry customers

Support and modification of your bots could be much easier if you work with the Chatbot Agency No matter you need to start a new ads-campaign or implemented new services – Chatbot Agency 89Bots will help you with it

Learn From Other Business Owners

They did it - and you could too!

With the growth of students number, it has become important to withstand the workload of the support service during peak hours and when advertising works The questions from customers are very repeated so there is no sense to grow the support team The good way is to split these customers it two flows - with usual questions and those who need live support We've come to chatbots as they answer 90% of our clients' questions and never forget to follow and offer a discount In this case, the chatbot agency 89Bots did their work awesome They made pre-check questions flow so there were needed just several support agents so we have saved a lot of money and provided awesome support

We reduced the number of operators from 7 to 2, while increasing the number of orders - it saved us up to 12 000$ per month Now the chatbot reminds our customers to order water It also analyzes the customer's water consumption and suggests delivering more water when the number of orders increases - thereby saving money on logistics After 3 months of work with Chat bot Agency 89Bots we have increased our turnaround in 1 5 times

We were getting ready for the opening of a new barbershop and decided to conduct a local advertising campaign with chatbots That's why we have asked Chatbot Agency 89Bots to help us with chatbot automation The advertisement campaign was 400% more successful, as we interacted with new customers not only with one touch of advertising but also with repeated reminders in a few days after the first touch After this success, we have left chatbots for regular advertising campaigns

Most frequent questions and answers

The chatbot is a software system or algorithm that could simulate human conversation by text or voice A chatbot could be based on AI and NLP or just move your customer through the funnel by the algorithm and follow-ups

There are two possible scenarios for using chatbots – custom support and RPA In the first case, the main task of the chatbot is to communicate and provide answers to the user In the second, the whole program logic can stand behind the chatbot and the chat with the bot in this situation will act as the user interface for the user

The main and most important advantage is that the open rate of messages from the chatbot reaches 90% This means that if a message was sent to the user, sooner or later he will open and read it, as he constantly uses the messenger The second advantage is that chatbots are often a more economical mailing option, since you work with your own audience and do not need paid third-party mailings

If your business has a queue for support, it means that customers are already unhappy Nobody likes to wait But if you offer your customers to solve the problem faster, almost instantly, this will increase their loyalty to you! According to statistics, about 70-80% of requests to support are typical Having started a chatbot to deal with them, you will significantly speed up the process of customer support and enable operators to solve only non-standard problems of your customers, to which the chatbot did not have answers

First of all, we will connect the chatbot on the web page and link it to the messenger bot of your company profile on Facebook In addition to FB, you can create a bot in other messengers popular for your audience – Whatsup, Viber, Telegram and others

As a matter of fact, as an enterprise, startup, or individual, you may not have the required time or experience to configure and build a bot, even on a beautiful easy-to-use interface So if you are not going to dive into bot development as a profession and just need a good made, working, and efficient bot – better work with a chatbot agency, 89Bots for example

Sure it’s possible And it’s even better than site chats where you are asking the email for identifying, cause user could ask/answer using his Facebook profile without additional signing in