AppTel Kft.

AppTel is a call centre business based in Budapest, founded in September 2009. Its main activity is marketing services built around inbound and outbound telephone calls, including building and updating databases, market research, direct marketing and telephone customer service, and it also offers SMS marketing to help promote a client's business. The company combines an audiotex system with an operator-based system, tailored to a client's requirements. It operates a call centre in Budapest that it describes as having modern infrastructure, allowing it to maintain a high standard of work. AppTel says it continually adjusts to developments within its industry, and that ongoing courses and training mean calls are handled by professionally trained operators, with management aiming for fast, precise and thorough work. The company says it stays in regular daily contact with its partners, and that its approach lets it deal with questions and unresolved situations quickly.