Customer First Digital

Customer First Digital, also called CFD, is a digital consultancy that specialises in affiliate marketing and eCommerce. It acts as an extension of a client's team, auditing, growing and supporting affiliate programmes alongside wider digital marketing and website customer experience work.

What Customer First Digital offers

• Appraise — a no-obligation audit of an affiliate marketing programme, highlighting common mistakes and openings.
• Accelerate — work to lift programme performance and prepare for peak trading seasons.
• Accentuate — continuing support to grow a programme's results over time.
• Digital consulting and strategy — advice across digital marketing and site customer experience.
• Digital news — regular updates on new features across marketing platforms.

Who it works with

CFD works with start-ups and scale-ups in any sector, whether they use an agency or an in-house team. Brands it has worked with include Face The Future, La Redoute, Threadbare, Brastop and Decree.

Key facts

• Specialism: affiliate marketing and eCommerce consulting
• Recognition: describes itself as award-winning in affiliate marketing
• Training: takes on digital marketing apprentices