BLN24

BLN24 pairs technology engineering with experience design, taking on complex projects mostly for US federal agencies and large enterprises. Its work runs from data platforms and machine learning to user research, branding and public communications.

What BLN24 offers

• Technology and modernisation — building systems, platforms and data infrastructure, including updates to legacy government systems.
• Data analytics and management — data architecture, statistical modelling and visual summaries of findings.
• AI and machine learning — forecasting models and AI frameworks for large-scale data processing.
• Customer experience and UX — research and design for how people use services and information.
• Strategic communications and branding — messaging, change communication and brand campaigns, including social media and influencer work.

Who it works with

Its case studies name the US Census Bureau, NOAA, the Department of Education, the USPS Office of Inspector General and the USDA trade office in Japan. It also supports go-to-market work for Amazon Web Services and says it serves Fortune 500 firms.

Key facts

• Sectors: federal government and enterprise
• Notable projects: census self-response quality analysis, a public oversight reports site, the GochisoUSA food promotion platform in Japan