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IT Service Providers

Netcracker Technology

Software and services for telecom operators, including billing, operations and customer experience tools

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About Netcracker Technology

Netcracker Technology provides software and professional services to communications service providers around the world. It is a wholly owned subsidiary of NEC Corporation. Its recent work centres on AI for telecom operations and customer experience.

What Netcracker Technology offers

Telecom software suite — products for digital services, revenue management and operations.
Digital OSS — tools used by operators building out fibre networks.
Agentic AI solutions — AI for customer experience and operations.
Broadband and satellite solutions — packages for cable operators and satellite services.
Professional services — agile practices for digital transformation programmes.

Who it works with

Telecom operators, cable companies and other communications providers.

Key facts

Parent: NEC Corporation
Recent news: Completed the acquisition of CSG Systems together with NEC
Recognition: Industry award wins listed on its website

Profile written by TrustList from the business's own published information, Oct 2026.

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