RetailOps

Running orders, stock and catalog in one place

Built as a cloud platform, RetailOps gives small and mid-size retailers the tools to run their operations from inventory in to order out. Its vendor says it is built to help companies grow from multi-million dollar operations to businesses turning over more than a hundred million a year, and that it solves problems typical of eCommerce and omnichannel retailers, including direct-to-consumer brands.

Getting the right order to the right customer

Order management routes each order so that nothing is lost and the wrong item is never sent. Cost-saving routing rules can be configured once, covering everything from product attribute data entry to cost-based routing, so the system makes the cheaper, better decision each time.

The warehouse and its mobile app

The warehouse module follows stock from receiving through to shipping, and an iOS app serves both warehouse and point-of-sale work. Shipping integrations are included, together with reporting and analytics.

One master catalog for every channel

Product management turns RetailOps into the system of record for the catalog. A retailer connects its sales channels, and any change to the catalog flows to every channel automatically. The company says a business can add an unlimited number of channels and products and keep them current in real time without intervention.

Inventory, purchase orders and vendors

Inventory management keeps counts accurate and supports creating and tracking KPIs. Purchase order and vendor management automate submission of purchase orders and product updates to channels, which removes repetitive work from the team.

Built by retailers

RetailOps says the founders were retailers themselves, which shaped its tools, and that each customer's instance runs on proven infrastructure so growth does not run into software limits. The vendor names a customer, Wildfang, as an example of a company that raised productivity with its purchase order and vendor tools.