Cerevrum

Cerevrum is a Russian software company that helps businesses improve how staff talk to customers. It began as a virtual reality system for soft skills training and now describes itself as an AI-based system for managing employee behaviour.

Main features

• Real conversation capture: AI audio badges record calls, meetings and conversations on the shop floor.
• AI analysis: reviews speech, tone, arguments and whether company standards are followed.
• Personal training: staff practise in live dialogue with an AI partner.
• Change tracking: checks whether behaviour changes in real work.
• Product line: four products, named Dailo, Alloe Pin, Viewa and Protocool.

Who it serves

Companies whose staff deal with customers, such as retail and sales teams.