Cerevrum

Cerevrum Systems makes AI software in Russia for managing how employees behave in real conversations with customers. Instead of measuring course attendance, it records calls, meetings and shop-floor dialogues, scores them against company standards, and then trains each employee on the gaps it finds. It positions itself as neither a learning management system nor plain speech analytics.

What Cerevrum offers

• Dailo — turns company materials into spoken practice sessions in which staff rehearse dialogues with an AI character.
• Alloe Pin — an AI audio badge that captures conversations of frontline staff in shops, fuel stations, clinics, restaurants and banks.
• Viewa — assesses soft skills through dialogue-based case exercises to show who needs which skill.
• Protocool — records meetings, extracts decisions and tasks, and analyses engagement and structure.

Who it works with

Cerevrum targets businesses where customer conversations drive sales, such as retail chains, fuel stations, clinics, restaurants and banks.

Key facts

• Based in: Russia
• Products: four modules that can be used alone or together