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  • Lines of Business ERP & Finance Supply Chain Management Human Capital Management CRM & Customer Experience Spend Management Business Technology Platform
  • Industries Consumer Industries Discrete Industries Energy & Natural Resources Financial Services Public Services Service Industries
  • Locations San Francisco New York Latin America Berlin Munich Paris Tel Aviv Singapore Tokyo Bangalore Shanghai
  • Impact Portfolio Startups Available on SAP Store Sustainability Inclusive Entrepreneurship Innovators Transforming Industries
  • Resources Newsroom Thought Leadership Blog Events Podcasts SAP
  • iO Live Purpose Network Live Energenius Podcast Femventures Podcast 2022 Year in Review
  • Podcasts SAP
  • iO Live Purpose Network Live Energenius Podcast Femventures Podcast

AI-based chatbot Niki.ai Raises Funding

Founded in May 2015 by IIT Kharagpur graduates Sachin Jaiswal, Keshav Prawasi, Shishir Modi, and Nitin Babel, Niki ai is a vernacular conversational platform where users can simply talk to ‘Niki’ in order to pay their monthly bills, book bus or movie tickets, browse plans, prepaid recharges, find local deals and much more, while its personalisation helps one choose the option best suited for them

Backed by Ratan Tata, Unilazer Ventures, and SAP iO among other investors, with over 4 5 million users (80 percent of whom are living in Tier II, Tier III India), Niki ai hit a GMV run rate of about $30 million and a revenue run rate of over $1 million in FY18 After adding Hindi language capabilities, it also witnessed 300x growth in Hindi GMV since October 2018, annualised at $40 million

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Proving that a small input can have a big output.

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