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Transactional Email Software

Email API and SMTP service for transactional and marketing email from a bootstrapped team with long Postmark experience

  • API
  • Email Marketing
  • Email Management

About Helo

Transactional and marketing email from applications goes through Helo's API and SMTP service, with account mail such as password resets and receipts kept apart from promotional sends. The design keeps the two lanes separate, so a bulk campaign cannot slow down a password reset, and the team says deliverability is its first priority. Applications can send by calling the API or by connecting over SMTP, and the team states that setup takes minutes.

The feature set includes detailed analytics, unlimited webhooks, unlimited users and unlimited sending domains. The service is offered on one plan, billed as a small monthly platform fee plus a charge for each email, with a free allowance for testing. The pricing page includes a calculator that compares the bill with other email services at different volumes.

Sending on behalf of other businesses

Platforms that send email for their own customers face harder problems, and Helo supports multi-tenant environments for them. Each of a platform's customers can have fully isolated sending, so one abusive account cannot damage the sender reputation that the rest rely on, and customers can send from their own domains. The product is built to catch bad senders early, so a single spammy customer does not wreck a shared reputation and then need fixing again and again.

A small team with a shared background

The product was introduced on Hacker News on 1 October 2026 by a co-founder. Most of its members, the team reports, spent years together at Postmark, the transactional email provider. The company is bootstrapped, with no outside investors, and its About material places team members across North America, Germany and Japan. It describes itself as intentionally lean and independent, with a focus on one product: a modern email API that developers enjoy using at an affordable price.

TrustList summary

Helo is an email API and SMTP service for sending transactional and marketing email from applications. A co-founder introduced it on Hacker News on 1 October 2026. According to its About page, most of the people behind it worked together for years at Postmark, and the company is bootstrapped and has no outside investors.

Features

  • Transactional email: messages such as password resets, receipts and notifications, sent through the API or over SMTP.
  • Marketing email: promotional sending kept apart from transactional mail, so a newsletter does not hold up a password reset.
  • Isolated sending: multi-tenant environments are supported for platforms that send email on behalf of their own customers.
  • Analytics and webhooks: detailed analytics and unlimited webhooks, with unlimited users and unlimited sending domains on its single plan.

Who it serves

Applications that send email to their users, and platforms that send email on behalf of other businesses.

Key facts

  • Background: most of the team previously worked together at Postmark
  • Ownership: bootstrapped, with no investors
  • Team locations: people listed in the United States, Canada, Germany and Japan
  • Launch: Show HN post on 1 October 2026

Summary written by TrustList from the business's own published information, Nov 2026.

Categories & features

  • API
  • Email Marketing
  • Email Management

Trust Score

4/ 100
Trust Score: New

An earned signal from verification, reviews, awards, transparency and engagement - the vendor can't buy it.

Verification
0/100 · 20%
Reviews
0/100 · 30%
Awards
0/100 · 15%
Transparency
18/100 · 20%
Engagement
0/100 · 15%
Joining soon
Recommendations
Coming soon
Complaints
Coming soon

Updated 10/1/2026

What the business tells TrustList

Stability: major incidents
0 incidents measured
Founded
2026 (0 years) evidence sent

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