Epic Infotech Consulting Group

Epic Infotech Consulting Group builds IT solutions on the ServiceNow platform. Its aim is to help organisations design workflows and use technology so they cope better with change. The company works across a broad range of ServiceNow modules.

Products and services

• IT operations management: keeping an organisation's services available, well performing and efficient.
• Governance, risk and compliance: tools to monitor and act on risk while meeting regulatory requirements.
• IT service management: defining roles that connect IT staff to the users who need their services.
• IT asset management: covering both hardware and software assets.
• Security operations: bringing security and operations teams together.
• Field service management: work orders, scheduling and mobile tools for technicians.
• HR and customer service management: service delivery for employees and customers.

Key facts

• Platform: ServiceNow
• Category: IT consulting and staff augmentation