Arbola Inc.

Arbola Inc. designs and delivers Salesforce platforms and technical IT teams for public-sector bodies in the United States. It takes on work both as a prime contractor and as a teaming partner, and splits its practice between federal programmes and state and local agencies.

What Arbola Inc. does

• Salesforce delivery for government: case management, benefits eligibility, licensing, transportation and Medicaid systems built on Salesforce.
• Federal IT services: systems and network engineering, desktop engineering and programme management inside secure environments.
• Reporting and analytics: CRM Analytics dashboards and geospatial mapping, including work in a FedRAMP-certified setting.
• Legal and case management: platforms for legal and criminal justice case handling at state level.

Who it works with

The firm serves federal departments and state and local agencies, and says it has built systems for agencies in close to half of US states. Named examples include a community-engagement and reporting platform for the Department of Energy's consent-based siting programme and a system tying provider participation, funding and results together for a New York Medicaid reform programme across four provider networks.

Key facts

• Based in: United States, with an entirely US-based workforce
• Track record: more than 125 government Salesforce systems delivered since 2012
• Clearance: TS facility clearance
• Contract vehicles: GSA MAS and GSA OASIS+SB
• Partners: Salesforce and Box, with over 100 Salesforce certifications held