Intersoft Data Labs

Columbia, Maryland, is the US base of Intersoft Data Labs, and its operating arm in India, Intersoft Data Labs & Solutions Private Limited, works from Gurugram. The company says its track record runs to more than 22 years in the industry, and it takes on the whole range of a client's business needs, from strategy through to day-to-day operations.

Custom software designed around each client's goals

Software design and development sits at the center of the offer. Intersoft Data Labs builds digital products around the goals of each client, and it presents its approach as designing experiences as well as solutions. Its projects draw on cloud computing, artificial intelligence, robotics, cognitive computing and design thinking, which the company groups together as emerging technology.

An offshore center and global capability centers

The Gurugram operation runs as an offshore development center. Intersoft Data Labs also helps clients set up their own global capability centers, which are dedicated teams that carry part of a company's technology work from another country. Clients that want an offshore team built around their own objectives can use both routes.

Case work in education, retail, healthcare and fintech

The company's case examples cover several sectors. One is consultancy on learning management systems for a US-based company that runs a centralized platform. Another is an offshore development center for an American chain of retailers selling domestic merchandise. A third is consulting for a holding company of fintech businesses. Its client work also reaches travel, healthcare and secure, scalable IT.

IT operations for organizations with or without an IT department

Intersoft Data Labs offers outsourced IT for two kinds of client. Organizations that already have an IT department can bring in its management services to strengthen that team, while organizations without one can use the company as a single point of contact for IT management and solutions. The stated aim is that systems stay up, stay running and stay protected.

Writing on AI, cloud and remote work

The company publishes a resource library. Its recent pieces cover artificial intelligence in IT, machine learning applications, cloud computing practices, remote IT work and the link between development and operations in DevOps. The articles give a sense of the subjects the company brings to its clients.