Innovation Group Limited

Innovation Group Limited manages critical incidents involving vehicles and homes on behalf of insurers, brokers and fleet managers. It also provides warranty and service plans for manufacturers and car dealerships.

What Innovation Group Limited offers

• Claims management — handling insurance claims for motor and property, with a supplier network behind it.
• Technology platforms — a claims management platform linking the supply chain.
• Warranty and service plans — products for manufacturers and dealerships.
• Data insight — information used to inform strategy and underwriting.
• Specialist services — for example a laboratory for root investigation.

Who it works with

Insurers, brokers, fleet and lease managers and automotive manufacturers worldwide.

Key facts

• Founded: 1996 in the United Kingdom, as Merlinace
• Renamed: Innovation Group in 1999
• Volume: handles over four million claims each year