Tricom Systems, Inc.

Tricom Systems, Inc. supplies and supports business telephone systems from its base in New Haven, Connecticut. Its work covers installing and maintaining phone and communications equipment for offices of every size, from small firms to multi-site companies.

What Tricom Systems, Inc. offers

• Business phone systems — design and installation, including Avaya PBX equipment.
• Cloud phone systems — hosted telephony that lets staff work from any location.
• Network and data cabling — structured cabling for offices and multi-location firms.
• Security cameras — installed alongside the telephone and network work.
• Support and repair — local technicians who diagnose faults on phone lines and circuits such as T1.

Who it works with

Clients are small, medium and large businesses. The firm serves all of Connecticut, plus Westchester County in New York and parts of Rhode Island and southern Massachusetts.

Key facts

• Based in: New Haven, Connecticut
• Founded: 1975
• Manufacturer relationships: authorised dealer for Avaya, and formerly Nortel
• Emergency response: states a two hour response target for urgent faults