Robiquity

Ten years ago a Manchester team set out to automate back office work with software robots; today Robiquity builds agentic AI and low-code applications for clients across the UK. The firm was founded in 2016 and has moved from robotic process automation to Microsoft Power Platform, Copilot, Azure and agentic AI. On 10 November 2026 it announced that Avanade had agreed to acquire it.

A problem first approach

Robiquity organises its work around five kinds of problem. Self service channels give customers and colleagues portals that present insight and trigger actions across several systems. Unstructured data processing uses AI to read inputs such as documents and emails and clear backlogs. End to end case management links processes that cross functions and systems. Agentic AI puts agents beside people to reason over complex datasets and carry out actions on instruction. Technology migration moves legacy platforms onto modern, AI enabled ones.

From service design to managed support

The consultancy describes three stages. Service design rethinks how people and processes meet technology. Solution build uses low-code development, which it says delivers faster and more cheaply than traditional engineering or package selection. Operate and enhance covers either a Robiquity managed service or a client Centre of Excellence, with help on recruitment, training and knowledge transfer. The company claims returns of five to ten times in the first year and more than 250 years of combined automation and AI experience among its staff.

Public sector and parcel delivery work

Its published case studies include Evri, the UK parcel carrier handling over 900 million parcels a year, where Power Apps replaced an ageing CRM interface for customer service and the company reports £9 million of annualised savings; NHS Scotland, for cancer team meetings; the Ministry of Justice; and Durham Police, for public information requests.

Key facts

Head office: Level 8, Transmission, Atherton Street, Manchester, United Kingdom Founded: 2016, in Manchester Founder: Jack Rimmer Legal entity: Robiquity Limited Ownership event stated by the company: Avanade agreed on 10 November 2026 to acquire the business; earlier growth capital came from Growth Capital Partners