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IT Service Providers

PlumChoice

Technical and cloud support provider for retailers, device makers and distributors serving consumers and small businesses

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About PlumChoice

PlumChoice provides certified technical and cloud support to consumers and small businesses through partner companies. Allstate acquired it in 2018, and it now sits within the SquareTrade division. It says it has handled more than 15 million support requests.

What PlumChoice offers

Technical support — help with setup, connectivity and everyday technology problems.
IoT support — help with connected devices, including support for the Z-Wave Alliance.
Cloud services support — it works with Microsoft's Cloud Solutions Provider programme.
CRM integration — its systems can connect to a partner's customer records.
Tailored support programmes — built around a partner's own goals.

Who it works with

Retailers, equipment makers and distributors, such as ACN, HP with Walmart, and D&H.

Key facts

Experience: support delivery since 2001
Owner: Allstate Corporation, acquired 2018
Technology: a patented software platform for finding and fixing customer issues

Profile written by TrustList from the business's own published information, Oct 2026.

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