Latel Solutions, S.A.

Latel Solutions, S.A. develops technology that manages how companies deal with their customers. Its material is in Spanish and describes a 360 customer-service platform. Its offer is described as a full service. It provides software, hardware, content and consulting together, including virtual and in-person branch models.

What Latel Solutions, S.A. offers

• Digital signage platform — screens and content management for customer areas.
• Queue and case management — systems for appointments, tickets and turns.
• Virtual and digital branches — an app-based branch, an in-person digital branch and a hybrid model.
• Consulting — advice on improving contact with customers.
• Hardware and content — screens, devices and material supplied together with the software.

Who it works with

Internet providers, other service providers and technology companies, which the site presents as customers that have already changed how they operate.