GeneSys Uruguay

Trading as Genesys, GeneSys Uruguay has spent more than twenty years building tools that help companies run their operations. Its POSComm family covers back-office accounting, retail, warehouse and electronic invoicing, and clients are spread across Uruguay, Argentina, Paraguay and Peru.

POSComm ERP across the back office

POSComm ERP is the enterprise resource planning system at the centre of the range. It draws a company's buying, manufacturing, stock, warehouse, sales, treasury, current account and retail operations into one system. The company describes the product as an efficient and adaptable solution for businesses of every kind, configurable so that it can grow with the company that uses it. Its modular design means a business can start with the parts it needs and add others as it grows.

Retail tools for point-of-sale and loyalty

POSComm Retail is the application for shops and chains. It handles invoicing at the till, loyalty schemes, promotions and cash register control, and the company says it is used by some of the most important brands in the country. Its screens are designed to be simple and intuitive, so that staff can learn them quickly and work at speed at the till.

Warehouse and logistics control with POSComm WMS

POSComm WMS manages warehouse and logistics operations. It gives a business full management of its stock movements, visibility of what is happening across the logistics chain, and control over the operations that move goods through it. The product belongs to the same family, so stock and sales data flow between the warehouse and the rest of the business.

Electronic invoicing under Uruguay's fiscal regime

POSComm eFactura is the module for businesses that have to join Uruguay's electronic invoicing regime. The company says the solution is fully integrated and meets the requirements of the new regime for electronic fiscal receipts. Rather than a separate invoicing tool, the module works inside the rest of the system, so that invoices are generated from the sales and stock records a business already keeps.

Self-service terminals in shops

The self-service terminal module lets shoppers check promotions, the points they have accumulated, prices and stock availability at a kiosk. It takes some of the enquiry work away from staff and gives customers a way to see what is available without waiting at the counter.

Connections to fiscal systems in neighbouring markets

The products connect to fiscal and payment systems in the region. In Paraguay the system operates for fiscal purposes through Uruware, which handles electronic invoicing there. In Argentina it works with Hasar fiscal equipment for electronic invoicing and connects to card payment terminals. The company also connects its system to Global Blue, which processes tax-free refunds for tourists, so a retailer can handle those refunds without manual steps.

Consulting, support and a permanent help desk

The company offers advice, technical support and functional support for its products, through a help desk that remains available. It says it improves the software continuously for ease of use, functionality and integration, and it describes its aim as systems that are reliable and stable for clients who depend on them every working day.