DemandPDX

Salesforce Commerce Cloud and Shopify specialists

DemandPDX, which now presents itself simply as DEMAND, builds and advises on online stores, and concentrates on two platforms: Salesforce Commerce Cloud and Shopify, including Shopify Plus. The team is based in the United States, works as if it were part of the client's team and states that it never outsources or offshores any work. It says its people have an average of more than eleven years of ecommerce experience each, and that everyone on the team has worked on both new site builds and day-to-day operations, which shapes how it plans for long-term maintainability and room to scale.

Audits, design and engineering

The agency starts with code and architecture audits and process recommendations that help a store get more from its platform. Its designers translate a brand's identity into an easy-to-use shopping experience, working from concepts through interactive prototypes. Engineers then build the result, and the team handles site reskins and feature work such as a gift wrapping option. It also offers accessibility work, for example a strategy and action plan for a company dealing with accessibility complaints on its website.

Larger platform projects

The current site highlights the following kinds of work:

• Replatforming: moving a store from Magento Enterprise to Shopify Plus, built around integrations and reported to have raised online revenue by about a fifth.
• Multi-brand consolidation: bringing six global sports brands onto a single Salesforce storefront architecture with a shared cart, a reworked product customization engine and room for expansion into eighteen more sites and markets.
• Headless commerce: linking Salesforce's PWA Kit to existing Commerce Cloud systems to give a retailer a faster, more flexible storefront.
• Payments: consolidating several payment providers onto a single Adyen platform to simplify checkout across ecommerce and in-store channels.

Clients and partnership

The firm says its clients vary in size and that it enjoys building close working relationships with them, treating the arrangement as one team with shared aims. It is a Salesforce Commerce Cloud and Shopify Plus partner, and its older text called it a premier developer for those platforms.