Delaware Software

Cloud-delivered billing software for utilities and smart cities is the core product of Delaware Software. It says it helps clients align their IT strategy with their business goals, and it draws on a long record of technical leadership in the electric power sector. The company describes itself as a developer of high-quality software for nearly two decades, working with generators, distribution companies and other market participants in electricity.

Cloud billing for utilities and smart cities

The core product is a cloud-based billing solution for utilities and smart city operators. The company says that choosing billing software is an important decision, because a poor choice can cause problems later. It states that its customers can increase the efficiency of their processes by as much as 50 per cent, with a return on investment within twelve months. These are the company's own figures, and the site presents them as its claims.

Software for the power sector

Delaware Software has spent two decades on projects for power generators, distribution companies and market participants. Its custom applications are built for organisations in the sector, and some of them have grown into systems used across a whole company. The firm presents its experience in the sector as the reason it understands the operational and regulatory side of electricity businesses.

Delivery and support

The company offers free monthly support to customers under contract, and it says its process discipline exceeds common industry practice. It also states that its average project testing time is three times faster than the industry average. The firm says that its customers include Global 500 companies from the electric power industry.

Aligning technology with business aims

The firm also helps clients plan their IT strategy so that technology supports the business aims behind it. It presents this as part of its wider offer, which includes the billing platform and custom development. It describes its process as built to keep projects on track and to deliver a result that matches the client's requirements.

The company says it treats its business partners the way it expects to be treated by its own clients, and it presents its record of long client relationships as evidence of the quality it delivers.