Capita

Capita is a large services group that blends consulting, digital services and software. It supports both companies and public bodies, and describes itself as part of everyday UK public life.

The group is organised into six divisions, each aligned to a market it serves.

What Capita offers

• Software — products sold to organisations.
• Technology Solutions — IT services and systems work.
• People Solutions — services connected to workforce and employment.
• Customer Management — handling the contact between businesses and their customers.
• Government Services — work for public sector clients.
• Specialist Services — a sixth division for niche offerings.

Who it works with

Businesses and customers, and governments and citizens. Clients are described as organisations that pass on complex operational work.

Key facts

• Operates in: the UK, Europe, India and South Africa
• Divisions: six
• Governance: a board and an executive committee led by divisional heads