Branch Technical Services, LLC

Systems engineering, IT training, web design and software integration are the core of this information technology consulting firm, which serves commercial businesses as well as intelligence and government agencies in the United States. It is organized as a limited liability company and presents itself as a team assembled to suit each client's requirements.

What the firm engineers and supports

The services listed include system architecture and engineering, custom application and web development, web design and hosting, and database design and management. Infrastructure work covers virtualization on VMware vSphere, NSX and Cisco HyperFlex, hardware from Cisco and Dell, storage including Synology and SAN systems, datacenters, and system administration and support. It also handles wireless and mobile device management and cloud computing using AWS, Azure and VMware.

Certifications and contracting status

The firm says it is registered with the Acquisition Resource Center and the System for Award Management as a small disadvantaged business that is minority-owned and woman-owned, and that it is an active member of the 8(a) Small Business Development Program. It also states that it is a certified solution provider for Amazon Web Services, Microsoft and VMware. According to the firm, its experience with federal contracts makes it a safe choice for set-aside contracts.

Management approach

The firm describes mapping a project's critical deliverables, solution components, budgets, risk factors and milestones, starting from operational issues, return on investment goals, technology criteria and marketing requirements. Its management process, it says, focuses on client needs, communication at every level, documenting decisions, early identification of technical, quality and cost or schedule problems, continuous review and an emphasis on total quality.

Why it says clients choose it

The company points to its team's breadth of knowledge, responsiveness and accountability, and to its corporate policy of commitment to client satisfaction. It also says its engineers enjoy solving hard, complex problems and look forward to new challenges.