BP Gurus

BP Gurus is a consultancy that helps organisations improve how they run IT services and adopt international good practice. It works worldwide, with a presence in 22 countries, and has a strong link to the ITIL framework.

What BP Gurus offers

• Diagnostics — assessing how IT services run today and setting a plan to reach the target state.
• Audits — checking the design, rollout and compliance of practices and standards.
• Process optimisation and design — a lean approach to find waste, fix errors and shorten cycle times.
• Change management — support for stakeholders through transformation projects.
• Information security — advice and training in security and cybersecurity.
• Training and certification — courses in ITIL and related frameworks, plus IT tools accredited by ITIL and PeopleCert.

Who it works with

Organisations in many sectors and countries seeking to mature their IT service processes, with a team drawn from several disciplines.

Key facts

• Reach: presence in 22 countries
• ITIL 4: chosen by AXELOS in 2017 for the team of global architects behind the framework, and involved in writing, reviewing and translating its official material
• Partnership: sole Latin American partner of The Service Desk Institute
• Language: works in Spanish