Axede

Axede, now presenting itself as AXD, is a technology firm in Colombia that builds identity verification, contact centre and automation products. It has offices in Bogotá, Cali, Barranquilla and Medellín, and has also covered Miami, Venezuela, Panamá, Ecuador and Perú.

What Axede offers

• Biometrix — identity checks using voice, facial, document and behavioural biometrics, aimed at cutting fraud in banking.
• MindX — an omnichannel cloud customer experience platform with artificial intelligence.
• Machine vision — camera-based systems aimed at productivity and security.
• Contact centre tools — BI dashboards for phone teams, prioritised customer data and fast search across call recordings.
• Messaging platform — cloud service for sending text messages and email.
• Infrastructure protection — intelligent automation, analytics and security for critical infrastructure.

Who it works with

Its products serve contact centres, banks and trading desks, and larger enterprises in Colombia and the wider region.

Key facts

• Based in: Colombia (Bogotá, Cali, Barranquilla, Medellín)
• Experience: more than 59 years