jumper.ai

jumper.ai is a conversational commerce platform that lets brands sell and support customers through messaging. It was started in 2017 to respond to the shift towards instant messaging, and it is now part of Vonage.

Main features

• Chatbots and live agents: automation blended with human agents across the customer's buying journey.
• Shoppable posts: merchants sell directly from social media.
• Conversational ads: adverts on major ad networks that open a chat.
• Business integrations: direct links to the tools a company already uses.
• First-party data: gathers customer data to inform product and marketing plans.
• Partner programme: lets agencies offer these services to their clients.

Clients

Online merchants and large consumer brands. Enterprise buyers can book a discovery call for a personalised walkthrough.

Key facts

• Founded: 2017
• Parent: Vonage
• Resources: blog, case studies and a helpdesk