iCoachFirst

iCoachFirst is software for coaching sales teams and tracking how their skills develop. The vendor describes it as flexible, with configurable tools that companies can use to change how they engage their sales staff.

What iCoachFirst offers

• Field coaching reports — records of coaching done alongside reps in the field.
• Ongoing feedback — continuing comments passed between coaches and sellers.
• Video coaching and role play — recorded practice that coaches can review and discuss.
• Competency assessments — developmental assessments of individual skills.
• Coach-the-coach tools — support for training the managers who do the coaching.
• Analytics — comprehensive reporting on how the coaching programme is going.

Who it works with

Companies with sales teams that want structured, trackable coaching.