GameChanger

GameChanger is the pricing component of Duetto's revenue management platform for hotels and casinos, and the site presents it as the tool that prices rooms in real time. Duetto describes its wider offer as a revenue and profit operating system, bringing revenue and profitability insight into one suite. The company says its products help hotel teams decide which rooms to sell, to which guests and at what price.

Open pricing in real time

Duetto's Open Pricing approach allows each segment, room type and distribution channel to be priced independently and in real time. The company says the aim is to get the best revenue outcome for a hotel based on market demand, so that every channel stays open to sell.

Controlled automation

According to the company, teams decide when and what to automate. Repetitive tasks can be automated while revenue managers keep control over the strategy, and the company says it does not treat automation as simply on or off.

Forecasts and planning

The platform builds day-level forecasts and forward-looking predictive projections that the company says reach up to five years ahead. These are used to manage the present, plan strategy and set longer-term plans for a property.

Reports and analytics

Revenue reports and forecasts can be compiled at a click, and the company says they are distributed automatically through its ScoreBoard business intelligence tool. Analytics are based on what the company describes as reliable hotel industry data, and the company says users do not need to be data scientists to extract insight.

Groups and transient bookings

A group and transient balancing tool helps sales, revenue and events teams work together, so that future group requests are weighed against the individual bookings that a hotel expects to take.

Personalized loyalty pricing

The company's personalized loyalty pricing is delivered through GameChanger. It lets a hotel distribute personalized rates to its direct booking channels through the Duetto Rate Engine, with the aim of raising customer lifetime value and winning repeat bookings.

Support and training

Customized support is available for setting up and deploying a revenue strategy or for ad hoc help when needed. Training is part of the offer, and the company says staff training and system adoption are central to its work with customers. The company reports that its platform is used by 20,000 or more properties in more than 100 countries.