Kosbit LLC

Kosbit LLC is an IT outsourcing company that works from a nearshore delivery centre in Southeast Europe. It sets out to address common complaints about outsourcing, such as uneven quality, culture gaps and time zone problems. Its service model is built on ITIL practice.

What Kosbit LLC offers

• Infrastructure services — including network services and managed IT.
• Software development — custom builds delivered by its own team.
• Business process services — including customer experience support.
• Technical support — for example, on-site help for airport and airline end users.

Who it works with

Kosbit says it serves enterprises and has also worked with small and medium-sized firms. Client comments on its site mention airport and airline support work, and the team operates in the Central European time zone with strong language skills.

Key facts

• Delivery centre: Southeast Europe
• Time zone: Central European
• Framework: ITIL principles
• Partners: works with several technology vendors