Intratek Computer

Intratek Computer, Inc. provides IT services, support and staffing to organisations in the United States. Its work ranges from running a service desk to building applications and managing whole IT operations for a client. A separate recruiting team supplies consultants and specialists on request.

What Intratek Computer does

• Service desk and support: a US-based service desk open around the clock, reached by phone, chat, web or self-service, plus onsite and remote help.
• Deskside and field support: hands-on help, with asset and configuration database management.
• Systems and infrastructure services: day-to-day running of client IT environments.
• Application development and integration: new applications, integration of systems and cloud implementation.
• Data management: database design and administration, data migration, capacity planning and performance tuning.
• Governance and consulting: IT service management set-up, site and service assessments, consulting and staffing.

Customers and markets

Markets named include aviation, government, healthcare, transportation, energy, defence, housing authorities and education.

Key facts

• Based in: United States
• Certifications: ISO 9000:2015 and ISO 20000-1:2018 certified processes