Crossroads Staffing

Placing people in jobs, and giving employers a set of human resources services alongside, is the work of Crossroads Staffing. Its website is organized around two groups of visitors, whom it calls job takers and job makers, and its slogan promises that it does the hard work so that clients do not have to.

For people looking for work

A candidate begins by completing an application on the site. The agency offers a virtual interview for anyone who is short of time or cannot get to the office, so the first meeting can happen over video. Candidates are then matched to openings at client companies, and the agency's own description mentions information technology roles among them. The site also carries a library of articles with job-search advice, a blog covering a range of interests, a frequently asked questions page, and social media accounts that job seekers are encouraged to follow.

For employers

Businesses can post a vacancy with the agency, which the site says is an easy process. Beyond recruiting, the agency offers payroll services for employers that want someone placed on its payroll. It points to electronic processes as a selling point: online timecards and invoices are meant to take the paperwork out of human resources, and the agency presents itself as a human resources partner for the companies that use it, not only a source of candidates.

How the process runs

Applications, interviews, time tracking and billing are all handled electronically, which suits both a worker who cannot visit the office and an employer that wants to see hours and invoices without chasing paper.

Where the agency sits between the two sides

In practice the agency stands between the two audiences. On one side it collects applications, runs interviews and matches candidates to roles. On the other it takes vacancies from employers, puts workers on payroll when asked, and keeps timecards and invoices online. The site also invites visitors to follow the agency on Twitter and Facebook and to read its advice articles before applying.

Crossroads Staffing is a staffing and recruitment agency that sits between people looking for work and the businesses hiring them. Candidates can apply online and book a virtual interview if they cannot visit the office. Employers can post vacancies and use the agency for payroll and routine HR paperwork.

What Crossroads Staffing does

• Job placement: matching applicants with roles at client companies, including IT positions, after an interview.
• Virtual interviews: video interviews for candidates who are short on time or unable to attend in person.
• Job posting for employers: a simple route for businesses to list open roles with the agency.
• Payroll services: putting workers on payroll for employers that need it.
• Online timecards and invoices: electronic processes for time tracking and billing.

Who it works with

The agency serves two groups: job seekers, which it calls job takers, and hiring businesses, which it calls job makers. Reviews quoted on its site come from placed candidates.

Key facts

• Resources: articles with job-search advice, a blog and an FAQ section
• Process: electronic applications, timecards and invoicing