About Softdial Contact Center

WORLD LEADERS IN CONTACT CENTER SOFTWARE DEVELOPMENT FOR OVER 25 YEARS

Pure R&D Software House

Delivering high performance, contact center software innovation since 1997

50,000+ Users In 50+ Countries

Serviced by global reseller network

A Billion Minutes a Month

Now handled by Sytel and partner installations around the world

Continuous Innovation & Development

Our world class development team create the best experience for both agents & customers We value ongoing, personal customer relationships

Tell Me About Sytel Software

INTRODUCING SOFTDIAL CONTACT CENTER™ (SCC)

Supercharge your customer interactions with Softdial Contact Center™ (SCC), our flagship suite of uniquely flexible cloud contact center software modules

SCC is currently driving 50,000+ users in 50+ countries, and is available:

as Contact Center as a Service (CCaaS), for contact centers of any size, by subscription, managed directly by Sytel
Contact Center as a Service (CCaaS)
as a platform for CCaaS partners to install and manage, providing CCaaS to tenants across the globe from a single cloud installation
as a platform for enterprise contact centers to install and manage, handling high volumes of interactions between customers and agents, wherever they are located Read on to explore what makes SCC stand out from other contact center software solutions

Questions? Request a demo? Just talk to us