Access Control Manager

Known as ACM, Access Control Manager is Avigilon's physical access control software. It controls who can enter doors and areas, and it shows those doors and areas on graphic maps so that operators can see them at a glance.

Access rights, maps and alerts

Role-based identity management gives each person access according to the role they hold, rather than through individual settings for every door. Staff can receive email notifications when events occur. Peer-to-peer replication keeps data in step between servers, and area mustering helps the team account for people in each zone during an incident.

Part of the Avigilon video and cloud range

ACM sits alongside Avigilon's video management, cameras, analytics and cloud products. The company says these parts integrate across one security system, so operators are given the right information at the right time. Its current website places the access system within Avigilon Unity, which covers ACC and ACM, and it lists a newer line called Alta, formerly Openpath and Ava, for access control. The company says more than 100,000 organizations use its products worldwide.

Support plans for upgrades

Customers can take Smart Assurance plans running for one, three or five years. The company says these plans keep the system current with new capabilities and services, cover software upgrades and device firmware maintenance through its Advanced System Health offering, and make the cost of keeping a video security system up to date easier to predict.

Reducing the load on operators

Avigilon's own material argues that operators spend much of their time looking for suspicious activity, and that their detection rate falls well below half after the first twenty minutes. Its analytics and AI aim to support the detect, verify and act sequence, so that the people watching can concentrate on the events that matter. The company presents this as the reason its access, video and cloud products are designed to work together.