Q-Flow

Q-Flow is software for managing the movement of customers, staff, tasks, advertising and information in places that serve the public. It is used in stores, branches, clinics and other customer service centres.

Main features

• Appointments and check-in: schedules visits and registers customers on arrival.
• Routing and queuing: directs customers to the right service point and manages waiting lines.
• Monitoring and alerts: tracks activity and raises real-time alerts.
• Reports: provides historical analysis and reporting.
• Staff optimisation: tools to organise how employees are used.
• Information and signage: personalised content, print on demand and digital signage.

Customers and markets

It suits retail branches, clinics and any other customer service operation.