DocMate

DocMate is a provider-led, cloud-based platform for managing patient relationships. Practices use it to contact the right patient with the right message at the right time.

What DocMate offers

• Patient retention — keeps existing patients engaged with the practice.
• Reactivation — reaches out to patients who have stopped attending.
• Patient acquisition — helps practices bring in new patients.
• Targeted messaging — tailors communications to each patient's situation.

Who it works with

It is aimed at healthcare practices that want to improve the patient experience and grow their patient base. The vendor describes itself as provider-led, meaning it was shaped around the way clinicians and practice teams deal with patients day to day, and it presents the platform as a way to make each patient feel like the only patient.