Medical Transcription

Dictation turned into written reports

Totalmed Transcription has provided medical transcription since 1999, and its site presents the service as operating for clients in the United States, Canada, the United Kingdom, Australia and other countries, with a workforce based in India. Doctors dictate, and the company returns written reports. It says it serves nursing homes, single-doctor clinics, large physician groups, hospitals and medical research centers, and that 250 transcribers and proofreaders work in a facility it describes as HIPAA compliant.

Three ways to dictate

Clients can use a handheld digital voice recorder, recording at any time and then connecting it to a computer to transfer files to the company's server. They can dictate into a smartphone and send the files securely through a small free app. Or they can call a toll-free number and dictate by phone from the office or from home, using an account number and a PIN. The company says it can also type notes directly into electronic medical record systems and has worked with all the major platforms.

Specialties covered

The transcription list goes beyond general medicine. Specialty work includes cardiology, radiology, oncology, urology, psychiatry and psychology. The company also lists independent medical examination transcription, workers compensation transcription and counselling session transcripts, along with outsourced transcription for larger practices and a medical records review service. A further service converts medical PDF files into text.

Turnaround, accuracy and trial

Billing is by the line, with one billable line defined as 65 typed characters. The company quotes a turnaround of ten to twelve hours, a stated accuracy of over 99 percent, and a free seven-day trial that it says it arranges within twelve hours of an inquiry. It says there are no startup or hidden charges. The site describes a quality process in which certified medical transcriptionists review the work.

Why practices outsource

The site argues that keeping transcription in house can be costly and time-consuming, and it offers advice pages on what to weigh when hiring a transcription company and on urology transcription in particular.

Medical Transcription is a service run by Totalmed Transcription, a company that has typed up medical dictation since 1999. Clients dictate by smartphone, digital recorder or telephone, and the firm returns written reports. Its transcribers work in a facility the company describes as HIPAA compliant.

Features

• General medical transcription: dictations from doctors turned into reports.
• Specialty transcription: cardiology, radiology, oncology, urology, psychiatry and psychology.
• Other transcript types: independent medical examinations, workers' compensation and counselling sessions.
• PDF conversion: turns medical PDFs into text.
• Records review: medical records review services.

Customers and markets

Nursing homes, single-doctor clinics, physician groups, hospitals and medical research centres in the USA, Canada, the UK and Australia.

Key facts

• Founded: 1999.
• Team: 250 transcribers and proofreaders.
• Turnaround: about 12 hours.
• Operations: the USA and India.