Capacity West

Capacity West, which trades as Capacity, is a third-party logistics company that stores and ships products for online and retail brands. It runs facilities on both United States coasts, in the Midwest and in the United Kingdom.

What Capacity West does

• Order fulfilment: picking, packing and shipping for direct-to-consumer and retail orders.
• Warehousing: storage close to customers, including a large site in Indiana.
• Value-added services: packing and pack-out quality checks, notably for beauty and wellness products.
• Client portal and data: online tracking of orders and inventory, with reporting to guide decisions.
• Integrations and onboarding: connections to client systems and a structured start-up process.

Customers and markets

Ecommerce and retail brands, with beauty and cosmetics among the examples on its pages. Client comments on its site come from consumer goods companies.

Key facts

• Locations: New Jersey, Indiana, California and the United Kingdom
• Reach: earlier material also mentions expansion into Asia