Quotaguard

The underlying nature of some network protocols can make them a bit tricky to configure Quotaguard documentation and help topics are generally good, but could cover some common or non-intuitive scenarios in more detail (i e the mongo+srv protocol)

Best Static IP provider on the market The user interface is easy to navigate and the support team answered my questions within minutes of submitting Quotaguard was a snap to setup and configuring an SSL certificate was super easy The support team is very helpful and fast

We have not experiences any cons so far

This service integrates super easily with Heroku, which is what we use for this particular deployment Their customer service is also second to none – I couldn’t ask for a more friendly and responsive experience

The dashboard could benefit from some more granularity in terms of bandwidth usage

Quotaguard's Amazing Customer Service Quotaguard has amazing customer service Some of the best I’ve interacted with for B2B companies Whenever there are snags or setup issues, their support answers emails quickly and hops on zooms to debug with us Even with very little notice, they’ll hop on zooms to debug That is absolutely incredible

Generally satisfied with the product

Great customer service, solid product Helped us meet some very specific demands from one of our clients

Easy to integrate with Heroku and very stable Excellent customer support that goes above and beyond to accommodate custom configurations…

The user interface can be a bit lacking but anything that’s not there can be solved very quickly by [SENSITIVE CONTENT HIDDEN] and the team

Easy to use, great support Quotagurad helped me overcome the problem that Heroku doesn’t support static IPs out of the box I had to connect to restricted SOAP service and I had it working very fast

I had troubles figuring out what is the best way to use this product in my NodeJS app so I have raised support ticket and in couple hours I have had everything set up and working with minimum configurations

There’s a bit of confusion in the docs - it was difficult for me as new user to understand which applies for Quotaguard Static and Shield add-ons

Excellent product, amazing support Simple to use and if you don’t get it the support is unparalleled My knowledge was limited but with expert guidance we got my system working in what was an easier way than first expected

Can’t fault it Did exactly what I needed

Best customer support ever The Customer Support for QuotaGuard is the best I have ever encountered, with very quick (<10min) responses and personalized help

Issues I encountered were solved quickly and the online documentation was immediately updated to reflect my issue and the solution

When I queried an aspect of the privacy policy, the company [SENSITIVE CONTENT HIDDEN even spoke to a lawyer to clarify the wording in the policy

This provides a simple service and does it well The configuration was simple enough (when I actually read the article properly!) The interface is a little ugly, but does the job I found the usage limits a bit low for the first tier of non-free service, but the price point is not too high

Developer experience is excellent, the integration process with Heroku was seamless and the documentations are straightforward

Maybe if they can provide guidance on how to integrate with Firebase Cloud Functions?