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TrustList summary

Notes, documents and team knowledge sit at the center of Notion, a workspace that now frames itself around AI agents working alongside people. Its home page talks about teams and agents thinking together, and organizes the product into three jobs: capturing knowledge, finding answers and automating busywork.

One system of record

The capture side brings a team's information into one place. Search is meant to give instant answers with citations, and agents are meant to keep work moving around the clock. Notion also promotes Custom Agents that teams build to do routine tasks for them. Example workflows named on the page include triaging product feedback, resolving support tickets in Slack, responding to security alerts faster, automating weekly reporting and creating internal developer tools.

Who it is for

Entry points are offered for enterprises, small businesses, startups and developers, alongside templates, product tours, an academy, a help center, customer stories, connections and a marketplace. Apps exist for download, and the interface is offered in many languages.

The numbers Notion cites

By its own count, it has 100 million users in over 50 countries and more than 1.4 million community members. It adds that over half of Y Combinator companies and 62 percent of the Fortune 100 use it.

Summary written by TrustList from the business's own published information, Nov 2026.

Categories & features

Trust Score

2/ 100
Trust Score: New

An earned signal from verification, reviews, awards, transparency and engagement - the vendor can't buy it.

Verification
0/100 · 20%
Reviews
0/100 · 30%
Awards
0/100 · 15%
Transparency
12/100 · 20%
Engagement
0/100 · 15%
Joining soon
Recommendations
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Complaints
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Updated 9/16/2026

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