
Retail software for jewellery shops covering stock, customers, finances and the till

Cloud inventory and invoicing software for gemstone dealers and traders

Carats.Online is a web-based inventory system made specifically for people who trade in gemstones, particularly agents and small companies. Because it runs in the cloud, it is used from a PC, a tablet or a phone, so the dealer does not have to look after servers, backups or storage, and does not have to carry data around.
Goods are managed as parcels, also called lots, which can be created, updated and followed through states such as draft, in stock, on memo, sold or closed. A parcel carries real gemstone properties, so a dealer can query for something specific, for instance emeralds within a given weight range and cut, instead of searching free text. Parcels can be split or merged, bar codes can be used, and locations, labels and quantities are tracked.
The cost of a purchase can be entered per carat, per unit or as a total for the whole parcel. When parcels are split or merged the system keeps a weighted average, and the current site adds that users can review and adjust values to match their own practice. According to the vendor, a returned item remembers the cost it had at the time of sale.
Invoices can be created from stock or from items that were out on memo, exported as PDF copies and emailed to the customer in a single click. The memo section records what was given to customers on approval and highlights items that have not come back, with reports that can be sent to the client asking for their return.
The system produces stock, sales, items-on-memo and actual profit reports that can be filtered further, replacing the hours that dealers would otherwise spend building them in spreadsheets.
Carats.Online is cloud software built for people who buy and sell gemstones. It keeps stock records, memos, invoices and reports in one web system, so dealers can drop spreadsheets and work from a desktop or a phone.
Gemstone dealers, agents and small trading companies.
Summary written by TrustList from the business's own published information, Oct 2026.
Carats.Online is ranked on 4 TrustList rankings: #7 on 1, #10 on 1, #11 on 1 and #12 on 1.
Every ranking orders its listings by their reviews, how complete the profile is and the Trust Score. Carats.Online has no reviews yet and 3 of the 10 profile details we look for. Where no listing on a page has been reviewed, the order follows the profiles alone.
On 2 of these it sits behind Smartwerks, ahead of J.C.S..
It is one of 7 here listing customer purchase history and supplier management.
Of the 9 here, 7 also cover customer purchase history and 7 also cover commission management.
Behind JewelMate Enterprise Retail, ahead of Tagit Ice .
It is one of 7 here listing consignments.
Of the 11 here, 10 also cover multi-store management and 10 also cover repair tracking.
It is one of 7 here listing consignments and one of 11 here listing supplier management.
Of the 12 here, 11 also cover supplier management and 9 also cover appraisal management.
It is one of 9 here listing consignments and one of 11 here listing supplier management.
Behind Smartwerks, ahead of Tagit Ice .
As of 2026-11-03. Organic ranks only; sponsored placements are never ranks. How TrustList ranks
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