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Call Center Company

Transcom

Global customer experience provider running contact centres for customer care, sales, support and collections

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About Transcom

Transcom is a customer experience company that provides customer care, sales, technical support and collections through contact centres and home-based agents. It serves international brands from many industries.

What Transcom offers

  • Customer care — handling enquiries by voice, chat and other channels.
  • Sales and collections — outbound and inbound services for client brands.
  • Technical support — help desks for product and service users.
  • Trust and safety — moderation and protective services.
  • AI-supported service — chatbots and voice routing used in client projects.

Who it works with

Clients named on the site include PayPal, a European telecoms group, a pharmaceutical company and a consumer electronics maker.

Key facts

  • Team: about 27,000 people
  • Network: 50 contact centres in 20 countries
  • Languages: 33
  • Certifications: PCI DSS, SOC 2 and ISO standards

Profile written by TrustList from the business's own published information, Oct 2026.

Categories & features

Rankings

As of 2026-10-05. Organic ranks only; sponsored placements are never ranks.

What the business tells TrustList

Certifications and partner status
SOC 2, Other recognised certification evidence sent
Number of staff
27000 people evidence sent

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