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IT Service Software

RangerMSP

On-premise professional services automation software for small and mid-sized IT service providers and MSPs

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  • Self Service Portal
  • 24/7 (Live Rep)
  • Online
  • Documentation
  • +16 more
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About RangerMSP

RangerMSP is professional services automation software for IT service companies and managed service providers. It has been in use since 2004. Customers install it on a server they own, either on their own premises or in the cloud, and keep direct control of the database.

What RangerMSP offers

  • Service tickets and scheduling — ticket handling, technician scheduling and a knowledge base.
  • Billing — capture of time, parts and expenses, recurring contracts, block-of-time agreements and syncing with QuickBooks or Xero.
  • Assets and IT documentation — configurations, licences, software, passwords and histories.
  • Sales — opportunities, quotes and reminders for coming renewals.
  • Customer portal — a web portal branded to the provider's own business.
  • Open data access — direct database access for reporting, and an API.

Who it works with

Small to mid-sized IT service providers and MSPs.

Key facts

  • In use since: 2004
  • Clients: a Windows application and a mobile-friendly web app
  • Hosting: on-premise or in the customer's own cloud server

Profile written by TrustList from the business's own published information, Oct 2026.

Categories & features

  • Self Service Portal
  • 24/7 (Live Rep)
  • Online
  • Documentation
  • Live Online
  • Installed - Windows
  • Knowledge Management
  • IT Asset Management
  • Ticket Management
  • Customer Database
  • Billing & Invoicing
  • Quotes/Estimates
  • Dispatch Management
  • Contract Management
  • Contact Database
  • Job Management
  • Scheduling
  • Work Order Management
  • Service History Tracking
  • Mobile Access

What the business tells TrustList

Founded
2004 (22 years) evidence sent
Delivery
SaaS (cloud), On-premise evidence sent

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