Symphony RetailAI

Symphony RetailAI provides AI-based software for retail and consumer packaged goods businesses. It is part of SymphonyAI and covers decisions from supplier to shelf, including merchandising, promotions, pricing, forecasting and inventory.

What Symphony RetailAI offers

• Merchandising — assortment and planogram optimisation, tailored store by store.
• Pricing and promotion — data-driven pricing and promotional effectiveness.
• Demand forecasting and inventory — predictive replenishment to reduce stockouts.
• Customer insight and marketing — personalised offers and shopper analysis.
• Fresh and centre-store management — support for category operations.
• CINDE — a decision assistant giving predictive and prescriptive recommendations, per earlier profile text.

Who it works with

Grocery and other retailers and CPG manufacturers worldwide, with case studies from Albertsons and Foodstuffs.

Key facts

• Parent company: SymphonyAI
• Cloud: Delivered through Microsoft Azure, per earlier profile text