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IT Product Company

SurveySparrow

Survey and customer feedback platform for businesses that collect and analyse responses from customers and staff

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  • IT Services
  • India
  • Software Development
  • Software Testing
  • +8 more
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About SurveySparrow

SurveySparrow is a customer feedback platform that combines surveys, forms and research tools. It was started by two friends, Shihab Muhammed and Subin Sebastian, after one of them grew tired of filling out dull employee surveys. The company behind it is SparrowApps, and SurveySparrow is its main product.

What SurveySparrow offers

  • Conversational surveys — AI agents ask follow-up questions to clarify what a response means.
  • Customer feedback — micro-surveys triggered on a website or app at the moment of use.
  • Response analysis — sorts free-text answers into themes, tags and sentiment as they arrive.
  • Forms — registrations, lead capture, RSVPs, quizzes and payments.
  • Market research and employee surveys — pulse checks, 360-degree assessments and lifecycle surveys.

Who it works with

The site says it serves customers in 149 countries, across customer experience, research and HR teams.

Key facts

  • Founders: Shihab Muhammed and Subin Sebastian
  • Parent company: SparrowApps
  • Reach: customers in 149 countries
  • Delivery channels: surveys sent by email, web and app

Profile written by TrustList from the business's own published information, Oct 2026.

Categories & features

  • IT Services
  • India
  • Software Development
  • Software Testing
  • eCommerce
  • Android
  • IT Outsourcing
  • iOS App
  • CRM
  • Bengaluru, India
  • Chennai
  • Kochi, India

Rankings

As of 2026-10-05. Organic ranks only; sponsored placements are never ranks.

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