SPLICE Software

SPLICE Software supplies a cloud platform for automated customer messaging, with a focus on spoken messages. Its Dialog Suite lets companies contact customers by phone, text, chat, email and voice assistants.

What SPLICE Software offers

• Data-driven dialogs — personalised conversations triggered by customer data.
• Voice messaging — inbound and outbound calls using the human voice.
• Text, chat and email — the same dialogs across other channels, plus landing pages.
• Voice assistants — messages through devices such as Amazon Alexa and Google Home.
• AI features — prediction of client needs, tailored message wording and prioritising of urgent contacts.

Who it works with

Insurance companies, financial institutions and retailers, and also healthcare providers. Typical uses include lead follow-up, payment alerts and appointment reminders.

Key facts

• Offices: Toronto, Calgary and Chicago
• Setup: cloud-based, connecting to a client's existing systems