Quantanite

Quantanite is a global professional services company working in business process automation and offshoring. It was founded in 2014 and began by setting up offshore teams and shared service centres for fast-growing companies.

Its current pitch is a mix of artificial intelligence and human agents, driven by a platform called QiQ that reviews customer interactions to spot problems early.

What Quantanite offers

• Customer operations — support delivered by human agents backed by AI analysis.
• Data operations — turning audio, video and images into usable information.
• Process consulting — discovery, redesign and automation of business processes.
• Robotic process automation — software robots working alongside staff.
• Offshore teams — dedicated teams and shared service centres.

Who it works with

Enterprises, high-growth companies and digital-native brands, with sector focus on travel, food delivery, ecommerce and retail.

Key facts

• Founded: 2014
• Team: over 700 colleagues, according to its listing text
• Clients: more than 400 organisations since its start