protel hotelsoftware GmbH

protel hotelsoftware GmbH develops property management systems for hotels. The company says it has more than 14,000 hotel customers in over 90 countries. Its global headquarters are in Dortmund, Germany, with a US headquarters in Atlanta, Georgia. The website now sits under the Planet brand, which also covers payments and software for hospitality.

Products and services

• Hotel PMS: core software for day-to-day hotel operations.
• protel.I/O: an enterprise service bus that connects a hotel's separate technology systems.
• protel CENTRAL: a multi-hotel solution that gathers settings from many properties at a central level.
• Open data infrastructure: a vendor-neutral way to store and use guest data from any touchpoint in real time.
• Cloud options: cloud versions of its hotel systems, as case studies on the site describe.

Customers and markets

Hotels and hotel groups, including multi-property operators. Senior hotel executives are named as the audience.

Key facts

• Based in: Dortmund, Germany
• US office: Atlanta, Georgia
• Customers: More than 14,000 hotels in over 90 countries