Liberata

Liberata is a UK business process services company that runs finance, payroll, customer contact and debt recovery work on behalf of organisations. It was established in 1975.

What Liberata offers

• Revenues and benefits — administration of council tax and benefits for local authorities.
• Payroll — payroll processing and migrations to new systems.
• Finance services — accounts payable, payment processing and recovery audits.
• Customer contact — contact centre services.
• Debt recovery — collection of customer and commercial debts.
• Transformation programmes — support for operational change, including local government reorganisation.

Who it works with

Public sector bodies such as councils, NHS trusts and government departments, and private sector firms.

Key facts

• Founded: 1975
• Operates in: United Kingdom
• Work published: payroll migration for Barnet Council and a payment recovery audit for NHS trusts in Manchester